Aamir Maqsood graduated from City University in 2012 with a degree in Economics. Since graduating he has gone on to work for professional services provider, FDM Group. Aamir is currently placed at Towergate Partnership Ltd. as a Business Analyst and shares his experience below.
Like many graduates, I finished university with little sense of direction in regards to my career choices. I had been passionate about IT since a young age but this was tough to demonstrate as it was Economics that I chose to study at City University. I soon realised that I did not have the qualifications or experience to apply directly for the best roles in IT. I started to believe that I would have to settle for a college-leaver role or invest more time and money in an IT qualification. My problems were answered when I came across FDM Group.
I joined FDM and began training on their Technical Pathway specialising in Application Support within just a few weeks of making my application. The training programme was intensive and challenging from the outset. However the supportive environment and work-hard, play-hard culture kept me motivated. The first month in-house covers core modules which provide you with the professional skills to work in the commercial world. After you have completed these, you go through electives relevant to your learning pathway, for me this was Application Support.
The training delivered in the Academy is nothing like university; it is entirely commercially-relevant. I undertook two renowned certifications. The first was ITIL, which outlines best practices in IT Service Management and the second was IOC, which covers the basics of investment operations. Completing the programme successfully, as a non-Computer Science graduate, left me with a very rewarding feeling knowing that I am a credible IT Analyst being sought-after by FDM’s prestigious clients.
My career began with two short-term App Support contracts at industry-leading companies. The experience I gained was phenomenal. One of the contracts was first-line, where I was placed in a team of five in a fast-paced environment, responsible for supporting thousands of users. There was a lot of learning on the job as I was dealing with hundreds of users a week. The second-line role was a lot more laid back and I was given time to build relationships with the various stakeholders who I mediated between to solve user problems. I was also given the chance to shadow other teams for a few weeks to gain insight into a high-functioning IT department and the business in general.
I am now working as a Business Analyst for Towergate Insurance, Europe’s largest independent insurance broker. They have spent the last ten years acquiring over 150 businesses. I am working on a migration project to consolidate their individual systems. This is having a massive impact on the company and I am delighted to play a significant part in the implementation. I am most grateful to FDM for providing me this opportunity to completely transform my career in two years.