Tag: Cass (page 1 of 2)

Visualise, Hear, Feel

Ever heard of the 60-30-10 rule? No, I am not talking of the classic décor rule. I am talking about the Harvey Coleman model.

According to Harvey Coleman model, performance is just 10% when it comes to career success. Pretty disappointing, isn’t it? After all that hard work you put in to do a good job, and then, a little better.

Well, the good news is that we know what the key is! The large 90% chunk (30% image and 60% exposure), is presentation. Presentation here does not just define a PowerPoint presentation slides you talk though during meetings, it defines YOU. It defines the way you present yourself to others. It defines how engaged you are and how well you project your good work.

Harvery Coleman Model

Harvery Coleman Model

One of many interesting takeaways I have had from presentation sessions at Cass by iOpener is that the abbreviation VHF does not always stand for Very High Frequency, it stands for Visualise, Hear and Feel. These three words define the only three categories of audiences you will come across in any kind of presentation you deliver.

To be an effective presenter, it is important to understand, connect and engage with your audience. To do so, knowing and learning about these three words becomes important.

Visualisea picture is worth a thousand words

From a formal presentation perspective, this means you need to include pictures wherever possible. Although, keep in mind that slides are just an aid and you are the presenter.

From a general presentation perspective, this means the way you stand, walk and use your hands.

  1. Stand – Stand on both legs, roll your shoulders back and keep your hands in Pivotari position.
  2. Walk – Stay grounded. Don’t move around much, this will affect the way you think and projects you as a nervous and confused individual.
  3. Use hands – Free up your hands, let them flow naturally and take the space to convey your message effectively.

Using these techniques adequately projects you as a more confident person.

Hear“The most important thing in communication is hearing what isn’t said.”- Peter F. Drucker.

Throughout evolution, we were designed to hear what is not said; you are conveying a lot more than just your words. The PPPE – pitch, pace, pause, and emphasis tell a lot more than your words do. Be sure to be low and slow most of the time. A slight rush is fine when you are excited about something.

Pausing at right places can create a tremendously different effect on the speech. Often, doing so helps to regain the attention of your audience.

Feel“They may forget what you said; but they will never forget how you made them feel.”- Maya Angelou.

This category is a tricky one. People notice almost everything. Your facial expression, your tone, your body language, and the words you use. If you are saying something that you don’t believe in – trust me, it will come out quite evidently. Practice is the solution here.

As our Leadership Development Specialist Lorraine Vaun-David says, “people who get invited to Ted Talk are great presenters. Even then, each one of them is required to practice at least once with the Presentation Coach a day before they are on stage.”

I hope you found this useful and that next time you present something, you will remember these tips.

the good news is that we know what the key is! The large 90% chunk (30% image and 60% exposure), is presentation.

Sushmita Nad, Full-time MBA (2020)

Breaking the Social Class Barrier

Holding an Economics degree from City, my interests have always been skewed toward quantitative subjects. I was anxious to start my EMBA core modules on topics such as Organisational Behaviour. Little did I know that I would learn the mathematical formula that I now use to explain my ambitions during these lessons. In a simplified form, Vroom’s Expectancy Theory of Motivation states that an individual’s drive to pursue a goal is a function of two variables: 1) the strength of her or his desire to fulfil that goal, and 2) the probability that it will actually happen. It looks like this:

Another subject that wasn’t previously on my radar was our module on Corporate Social Responsibility (CSR), but my interest in the topic has flourished. For our CSR coursework, we were asked to analyse BlackRock Chairman and CEO Larry Fink’s annual letter to S&P 500 CEOs. In his 2018 letter, Mr Fink called on companies to take a more active role in addressing societal issues and also emphasised the importance of a diverse board.

This prompted me to browse the C-suite composition of the largest banking institutions in the world. I found that banks continue to make progress on diversity of gender, ethnicity, industry experience, and country of origin. When taking a closer look at the early life and education of randomly picked board members, a pattern emerged. Despite the characteristics that make them unique as individuals, most appeared to have privileged backgrounds that led them to receive similar education. How could they possibly not surrender to group think if they attended the same handful of universities and grew up within the same networks?

The reality is that social class is the ultimate barrier to break and that has nothing to do with gender or nationality. The probability component of Vroom’s formula is important in determining people’s motivation to pursue certain careers. Wealthy people with good contacts will have a greater probability to be successful, hence they tend to be highly motivated individuals.

Natalia Lopez

I cannot remember my childhood friends and I dreaming of going to university let alone becoming a chairperson, or a CEO. That is because, just like thousands of teenagers today in Britain, we had zero perceived probability to achieve these goals. Sadly, society labelled us as lazy but we were just a demotivated bunch of youngsters.

With an extraordinary influence on our global economic and political system, financial institutions are increasingly becoming a dominant force directing the world. How can they take decisions that are in the best interest of people if their boardrooms understanding of society’s struggles comes from an economics textbook?

In my opinion, a truly diverse team is one that is made of different social classes and this is something most corporations are getting wrong. Luckily, the desire component of my Vroom’s formula is bigger than a mountain for which I am highly motivated to achieve my goals. We need to show people like my younger self that it is possible to make their dreams come true. This is not just because equal opportunity is a hardly debatable subject but because, without them, the world is missing out.

Natalia Lopez, Executive MBA 2020

Veep, collaborative leadership and the MBA

**Warning.  This blog contains spoilers.  Read on if you’re okay with that. **


Artwork by Jin Kim

There’s no shortage of stuff to remind us that collaboration matters.  Being a good ‘team player’ is shorthand for the qualities needed to work with other human beings and get things done.  But that doesn’t mean it’s easy.  Mix up a bunch of people with different skills, experiences, and objectives; chuck in conflicting priorities and time pressures, and what do you get?  It’s the reason shows like The Apprentice are so compelling.  Collaboration is rarely about caring and sharing.  The fact is, proper collaboration – and leadership – is tough.

Politics is a brilliant case in point.  But let’s spare ourselves from partisan ranting and instead, focus on a perfect example of collaborative leadership gone wrong: the finale of Veep.  After seven seasons, former president Selina Meyer (played by Julia Louis-Dreyfus) has a shot at a second term in the Oval Office.  What stands between her and returning to the White House?  Her fellow party nominees.  The 2020 national convention is at a deadlock.  None of four candidates have the 2368 majority needed to get the party’s nomination.  The only way to get on the ticket is to cut a deal with another candidate.  They need to sort it out swiftly, or face another four years with President Montez at the helm, and their party pushed to the margins.  It’s a classic opportunity for collaborative leadership.  By working with the other three, Selina can minimise power struggles and increase the odds of a successful outcome for her party. 

Obviously, that’s not what happens.  Selina rejects the ‘simple solution’ of asking her opponent – and personal nemesis – Kemi Talbot (Toks Olagundoye), to be her running mate.  Instead, she makes a bunch of explosive choices which get progressively more divisive and dubious.  Tom James (Hugh Laurie) enters the race as a fifth candidate at the last minute, and Selina quickly rips him from the running by persuading his chief of staff to accuse him of sexual harassment in return for a top job in her White House administration.  She promises to ease fracking legislation in New York state to get the governor onside, and outlaw gay marriage to get Buddy Calhoun (one of the three remaining threats played by Matt Oberg) to back her and step aside.  She makes Jonah Ryan (Timothy Simons) – described as ‘an unstable piece of human scaffolding’ and a ‘sentient enema’ – her running-mate, to the complete disgust of her campaign strategist and Jonah’s own campaign manager Amy (Anna Chlumsky), who basically begs her not to put such a vindictive narcissist anywhere near power.  And to put some awful icing on this dicey political cake, Selina shops her personal aide Gary (Tony Hale) to the FBI, has him jailed for the misdeeds of her dodgy ex-husband to make allegations of financial impropriety go away, and has it happen WHILE SHE’S ONSTAGE ACCEPTING THE PARTY NOMINATION.


Collaboration in action: consultancy week in Vietnam

I’m not even going to try and pitch this as a morality tale where good triumphs over the most Machiavellian political operators, and bad behaviour gets punished in the end.  The fact is, Selina wins – though the top spot is pretty lonely as she’s kicked all the support from under her on the way up.  No, the point is  there’s never been more of case for collaborative leadership in 2019.  Partnerships and collaborations – especially between sectors – are vital for creating change, and creating social and economic value.  However, collaboration is HARD.  There’s no guarantee it’ll succeed, and no formula for doing it well. 

Jennie Albone (Modular Executive MBA, 2019)

Over the last two years, my Cass MBA colleagues and I have combined full-time work with intensive study.  Our achievements are a combo of results from individual assignments and group tasks.  When we graduate in July, we aren’t just celebrating our own successes; we’re recognising that we worked together to make this outcome possible.  From co-writing essays, to working with Vietnam’s first unicorn tech company on a consultancy project, group work and collaboration was a staple of the course.  You’ll be pleased to hear my experience in no way resembles the brutal hard knocks doled out by President Meyer.  Instead, I had the chance to work with a cohort who bought diverse talent, experience and views to everything we did.  Sure, there were times when it would’ve felt easier if we’d thought a bit less divergently and just got on with it.  But diversity is massively important.  Working with people who approach problems from a completely different place helps you to check your assumptions, reveal your blind spots, and reach a better result.  It’s taught me how to recognise and value the skills others bring even more, which is something I’ll take with me to the next stage of my career.  So, does that mean a Cass MBA the answer to all of our leadership challenges?  Well, no – nothing is that simple.  But opportunities to hone our personal collaboration skills matter.  And for many of us, the MBA’s been an intensive chance to reflect on our approach. 

For an interesting primer on the four areas that make for an effective collaborative leader, try this.  

Find out more about opportunities to study an MBA in London or Dubai and continue your leadership journey here.

Jennifer Albone
Modular Executive MBA (2019)

 

 

 

Real-World Consultancy and Expert Insights

Studying an MBA is a big decision and a huge investment. The reasons for doing an MBA are varied, but I have found one common thread: the desire to build a successful career! Prior to starting the degree, I was working in insurance in India, primarily in Product Development and Management. My motivations to pursue an MBA were to gain international experience from a top school, to bolster my technical knowledge, and to increase my business acumen. After months of research into business schools, I selected Cass Business School and I must admit, this is the best decision I have ever made.

Cass has taught me many things. As a top-ranked school, especially renowned for its expertise in strategy, academic rigour and excellence are high. Apart from the world-class faculty members teaching us, we also have the privilege of having renowned academicians and industry experts from around the globe give guest lectures. I was gobsmacked when Professor Robert M. Grant, author of the bestselling strategy book “Contemporary Strategy Analysis” conducted one of our strategy sessions. This was one of the many amazing external sessions we have had so far during the course. Gaining insights from experts is not only beneficial for our learning but also it highlights the credibility of the institute in the outside world.

Nikesh Das and cohort meet Professor Robert M. Grant

London is a place where there is no dearth of opportunities and Cass has the great advantage of its location between the financial and tech hubs of the city.

Arriving here from India, the biggest cultural difference I noticed in a professional context was the importance of networking and presentation skills to land a dream role. The careers team at Cass does a fabulous job in ensuring that the tenets of successful networking and effective public speaking are ingrained within us from the day we start our course. The team organises networking sessions, presentations, and public speaking training sessions and events. One such event was the ‘Tallow Chandlers Contest’ where we were asked to present solutions to a challenging strategic issue facing British Petroleum (BP) without the help of any slides or hand-notes. To my good fortune, my team won the competition!

Many business school candidates aspire to work as consultants. If the opportunity arises, I too would like to work in consultancies because of the variety of project opportunities you receive. Here again, Cass has an upper-hand! We recently concluded our International Consultancy Week in Dublin, Ireland. It was an exceptional opportunity for us because we did consultancy for innovative products and service offerings for different Dublin-based start-ups. In an educational setting, this is one of the most practical consultancy experiences one can get. The challenges of a start-up are unique because their products and services are novel and therefore lack historical data. Delivering a solution for a complex problem as a team, within the short span of five days, is a perfect simulation of what to expect in any big consultancy firm.

Nikesh Das and his MBA cohort

So far, my journey has been enriching. Learning from experts, developing personally, and solving the very real and complex problems of start-ups are the kinds of thrills I was expecting from my MBA. If “Extraordinary Calling” had a face, then it is Cass Business School for me!

Nikesh Das (Full-time MBA, 2019)

International Consultancy Week: Discovering Dublin

Dublin International Week

As the end of the Full-Time MBA programme approaches, my cohort and I visited Dublin for a week-long consultancy project. International Consultancy Week gives MBA students the opportunity to apply the academic theory we learned over the previous four modules in a real-world setting. My cohort and I were on hand to consult for a pool of start-ups and larger organisations and help them resolve issues as diverse as business development strategy, human resources, marketing and operational challenges.

During the initial selection of companies, it was no surprise that The Project Foundry, a professional project management services provider and the firm I selected to work with, was among the most sought-after projects. The business was seeking an optimal market entry strategy in the cloud-computing space within existing parameters such as budget restrictions.

This project was of personal interest to me because I created and executed a market entry strategy in a new segment for my previous company. I was excited about the opportunity to broaden my understanding of the niche field of cloud computing.

Meeting the The Project Foundry team

My team: strength in diversity

This project’s success ultimately hinged on the team I had and the various skill-sets and expertise we could collectively leverage. We had Filippo Capirone, whose knowledge of the telecom industry and cloud computing were key for our understanding of the market. I also got the chance to work again with Lina Rahmanian, who had been a part of a gruelling three-month long strategy project team in which we developed an award-winning project. I had also worked previously with Rhiannon Ludlow, who was part of my team during the professional development training workshop at Royal Military Academy Sandhurst and is someone I knew I could count on under strenuous circumstances. The only person I hadn’t worked with previously was Steve Le, but his expertise in the finance world along with his PowerPoint skills won my trust. Based on the diverse skill-sets and industries represented by my assigned team, I was confident in my team’s ability to deliver a solid project.

Meeting our client

Our initial contact with our client came via WebEx a week before we flew out to Dublin. Declan Ryan, Managing Director of The Project Foundry, gave us a better understanding of the project scope and the deliverables. We also started doing background research on the cloud computing market under the guidance of our faculty supervisor, Dr Senem Aydin, to get an accurate idea of the industry.

Once we arrived in Dublin at The Project Foundry Office, we had the chance to meet Declan and the rest of his team. We met the Director David Laird, who helped us get a strong understanding of the company financials and projections; Mark Carragher, Chief Technology Officer, whose industry expertise on cloud based platform gave us great insight on future of the business; and Sai Srinivasan, who helped us with the coordination of the project as the rest of the team was constantly on the move. We also had the chance to chat with a few members of the project management team and The Project Foundry’s marketing agency to get their insight on the business.

The project

During the initial few days, we started by identifying strategic issues faced by the firm, identifying the key industry trends, conducting competitor analysis, and rounding off with the strategic approach and financials to support our findings. This research was done in conjunction with the input we received and the conversations we were having with TPF. We drafted up an action plan for TPF for the way forward, looking at both the long-term and the short-term picture. By Friday, we had an amazing presentation deck (thanks to visual expertise of Steve Le) ready to present to the TPF team. We had a great discussion with the TPF team following the presentation to get their general feedback and answer any queries they had. This was an intriguing session where each member of the group pitching in to lend their expertise and helped wrap up an amazing consultancy project. Special thanks also goes to Dr. Aydin who offered us useful advice during our daily meetings – enabling the development of the recommendations!

Umar Mahmood and his consultancy team hard at work

Discovering Dublin

The Dublin Consultancy Week was not just about work! TPF hosted many fun social occasions, and Dublin is a young, vibrant and cosmopolitan city. Highlights for me were seeing the sights the city had to offer such as Trinity College and watching football matches in the historic Temple Bar Neighbourhood.This trip did culminate in a self-guided tour and a group dinner at the Guinness Storehouse. All groups got the chance to talk about their experience working with their companies and delivered some memorable presentations. This was also when the realisation sunk in that this was probably the last time all of us would be in the same room together, as just around the corner our international electives and the BMP Project are set to begin.

The International Consultancy Week will be a cherished highlight of the Full-Time MBA programme to me. Specifically, it was great to work with a fast-growing start-up and to learn more about how business is conducted in Ireland. I got the chance to work with an amazing group of individuals. Despite the hectic work schedule and the sleepless nights that came with it, I wouldn’t trade this dynamic experience for anything.

Fun in Dublin

My top three insights from International Consultancy Week

  1. There will often be times when you have to work with limited information – making a “decent” plan based on existing parameters is often more prudent rather than waiting for the “perfect” plan to develop, as the situation continually evolves.
  2. In the spirit of Leading the Adventure: always keep an open mind and be willing to learn something new, or have your viewpoints challenged.
  3. A unified team makes even the toughest jobs enjoyable.

Umar Mahmood, Full-time MBA (2019)
Contributions from Oliver Yogananthan, Full-time MBA (2019)

Diversity, Inclusion and Leadership at Cass

Nina and her cohort

My MBA experience is coming to an end. I am about to graduate this summer. Reflecting back, I can only say that my experience was mad – good and bad and crazy and intense and really like a roller-coaster. But I wouldn’t have changed it for anything, it was exactly how an Executive MBA is supposed to be. Except, my class had a higher proportion of men to women. Let’s talk about diversity and inclusion for a minute.

I am a proud recipient of the Women in Business Award by Cass. A few of my cohort members are. My school is extremely supportive of female leadership starting from a female dean, female board members and offering many scholarship opportunities to women applying to various programs. As with many schools, during the application process we are given an opportunity to apply for a multitude of scholarships, and us women have an opportunity to go for the diversity awards. Like in many boardrooms, business schools seem to struggle to entice working women to join the classroom part-time on top of their full time careers as professionals, and most likely even fuller time careers as mothers and wives. Therefore, many business schools will offer various awards to supports future female leaders and our prospect achievements in our individual fields. What a tremendous opportunity for us, but are we discriminating men? Who cares, you are thinking, women have been discriminated for years, it is our time to rise and shine!

#CassWomen

Hey, I don’t disagree. Give me an opportunity to shine and I’ll take it, nobody can stand in my way. Except, I don’t see the world with ‘men vs women’ eyes. I see an opportunity to grow personally and professionally, perhaps competing against other people, but their gender doesn’t bother me. I see an opportunity to shine, not because I am a woman, but because I have a unique perspective, and unique experience and knowledge that I bring to the table. That is what others should see too. Those that are incapable of seeing past my gender are not worthy of my time, and certainly organisations that recruit me because I am a woman and they ‘lack female leadership’ are not the places I would fit in. Not because I don’t bring a female touch to anything I do, trust me, I am emotional and I don’t hide those emotions, but that is also my choice. These are not the places for me, mostly because they care that I am a woman, and don’t care that I am an experienced professional. That is where I want equality.

I recently read an article in which a personality scientist states that if you are a woman and you popularly ‘lean-in’ you will become a dysfunctional leader. This scientist further states that most people have little insight into their leadership talents, and those that believe that are the best leaders are in fact the most incompetent leaders lacking self-awareness. Statistically, those leaders are most likely to be men – whether women have chosen a different path, chose to stay at home or were just not interested in leading, we are still working in a male dominated business environment. So if we are to lean in, and mimic the behaviours of these dysfunctional leaders, won’t we become dysfunctional as well? That is not my goal. My goal as female leader is to be humble but also to utilise my strengths: communication, passion, endurance, emotional intelligence, empathy, the ability to listen and connect, and the ability to think about my bigger picture, but also to think about the picture of the people I touch and bring on the path with me.

Nina Kerkez (Modular Executive MBA, 2019)

Malala Yousafzai, a young Pakistani education advocate, who at the age of 17 became the youngest person to win the Nobel Peace Prize, is a true inspiration in leadership for me. She has overcome adversity, she is standing up to her rivals and she is overcoming diversity, whilst fighting for girls to pick up the books and pens, and get the education that they deserve. There are many things we could all learn from Malala, but as I talk about diversity and inclusion, in words of this wonderful woman it is important for us to remember: “Dear brothers and sisters, I am not against anyone… There was a time when women social activist asked men to stand up for their rights. But, this time, we will do it for ourselves. I am not telling men to step away from speaking for women’s rights rather I am focusing on the women to be independent to fight for themselves.”

So, in my view, my MBA class was extremely diverse containing people of all genders, many races and nationalities, and many professional backgrounds. It consisted of a group of 38 amazing individuals, each and every one of us unique in our own way. We have learned from each other and built relationships that will last us a lifetime. Perhaps, I am finding it harder than I thought to be at the end of this journey. But those connections built in the two years of classroom activity, travel and, let’s face it, pub activity together, give me the feeling that this is not quite the end.

Post-study drinks

Building a bright future

International Consultancy Week in Dublin

Typing down a reflective essay could take a great deal of time! And why not? After all I was scrupulously penning down a yearlong journey of my MBA at Cass Business School that concluded on 22nd January this year. Collecting my degree as a Full-time MBA with Distinction in the presence of my cohort of qualified MBAs and Executive MBAs from Cass Business School, family, friends and other postgraduates from City, University of London was truly a proud moment. The Reception party organised by the School was equally quintessential.

From classroom lessons to leadership training week at Royal Military Academy at Sandhurst and Digital Innovation elective that included a notable Design Thinking seminar at Stanford University in San Francisco, Cass MBA proffered a plethora of experiential learning at each stage of the programme.  Some of these learning experiences culminated into great successes and were directly entered in my resume. Working with the C-suite as a Strategy Intern at a London-based travel company and as an external MBA consultant at a health-tech company for my International Consultancy week (arranged by Cass in Dublin) are a few to list. The icing on the cake for me was getting a chance to learn about the different industries in which these companies operate.

People make the difference. Cass Business School made me feel this much more than I had thought. The school’s fantastic academic staff assisted me round the clock for all official activities, well-qualified professors offered exceptional teaching in core MBA subjects and welcomed after class discussions; and well-trained external faculty from iOpener Institute offered personality development workshops on when and how to lead and follow teams. Jorgen Sundberg’s session on ‘How to Build a strong and an attractive LinkedIn Profile’ and David Ohrvall’s ‘Crack the Case’ session were truly skilful and elucidating to leverage my professional profile.

To top it all, MBA classes were a complete fun with an energetic cohort of 70+ people from 23 countries. How could I miss bringing up here ‘The Great Cake-Baking Event’? It was the most frenzied way to learn strategy while baking cakes in groups. Besides giving weight to group exercises, the Cass MBA geared me to look at the business world with a unique lens through its Business Mastery Project. My project demanded understanding of concepts from several subjects – strategy, operations and digital innovation and the MBA programme had underpinned this right in the first half of the course year with its four learning blocks of 12 subjects and 6 electives where I covered all managerial subjects from HR to Corporate Strategy.

Study tour in San Francisco

For obvious reasons (MBA fun – activities, classes and exams), time flew very fast in those 12 months but that same clock ticked unrushed at the very end of the programme aka the job-hunting process. To make this process seem quite effortless, Cass Careers department provided me with copious amount of guidance and motivated me how to key-in my tech experience with management studies for various consulting roles. I’d like to give a special thanks to Laura Levy, MBA Relationship Manager for this! Starting with getting my resume and cover letters apt for these roles to preparing me exhaustively for assessment and partner rounds, the team helped massively before I accepted a role in a Big Four professional services firm in London. Ever since I’ve been on the job, the combined learning experience of the MBA networking events as well as the classrooms sessions of Digital Technologies and Business Innovation, Operations, Analytics and Corporate Strategy have been immensely useful.

Cass FTMBA is a fast track MBA in its complete sense. It opens up a whole new set of interesting alumni benefits, such as attending one free elective per year, which is rarely offered by other business schools. It has brought a great opportunity for me to learn something purely for my own personal interest or curiosity. Just last week, I started studying an elective on fast track venturing. As my learning continues – be it on a new role, project or industry, I look forward to build a positive future in the business world!

Finally, we graduated!

Prerna Thitme
Full-time MBA, 2018

 

A ki(Cass) MBA!

Everyone is at some stage of their journey – they are either beginning a new chapter, ending one or going through the climax of theirs. For some, it could be a mixture of all these.

After having worked in the travel industry – yes, Cass MBA has a very diverse set of students, ranging from backgrounds in baking to dentistry – for a few years, I jumped ship to apply for the MBA in search of a fresh challenge. With Block 2 about to finish, I can safely say that the experience has been nothing less than eye-opening, sometimes jaw-dropping and a little nerve-wracking.

As we near our first lengthy break, you can start to see the changes the full-time MBA has already made in a short span of three months. Self-awareness would be one aspect of the immersive experience, where you get time not only to reflect on who you are but what you want to be.

Realising where you are and where you want to be

The programme will challenge you to step out of your comfort zone, but it does so in a way that makes you less frightened and more excited by the opportunity. It is competitive, but in a collaborative way. It can become stressful, but not in an unhealthy manner.

Presentations at the end of Block 1 are more likely to reveal to you how you work under pressure – trust me, it is very different compared to how you normally perform day-to-day tasks – and how collaborative you will be with your peers in stressful situations.

When there are huge stakes involved or when it concerns other people, I can be a bit scared of taking responsibility, which is understandable since I have never been in an outright leadership role in my professional career. But this is where Cass has been amazing. It lets you adapt and experiment. It lets you focus on what you want, but also enables learning in areas you thought were beyond you.

An example would be the presentations during the integration week. I preferred working in the shadows, stepping back from presenting in front of 70 people. However, what it taught me was that here is where I could experiment and learn in a safe environment. Hence, I was more than willing to take on the challenge when it was presented to me again in Block 2. I never realised that I would change so soon. But the drive was building up and went into full throttle as the transition began.

With my risk-taking and confidence moving in the right direction, I was selected as President of the Women in Business Society as I looked to focus on extracurricular activities as well as use the platform to expand my network and take on a leadership role for the first time.

At the same time, the programme is designed in a balanced fashion. It lets you experiment and is highly rewarding, but doesn’t let you get too comfortable either. While we may choose friends in our lives and who we hang out with at work, team members are often assigned. At Cass, you will be assigned to a group, to function and work on deliverables. It may need getting used to since there will be no outright leaders although everyone would be trying to make a mark one inch at a time.

As dynamics work out, and you feel settled, Block 3 and 4 will present themselves to ensure you stay on your toes. The change helps you increase your adaptability while ensuring that productivity doesn’t take a hit.

Courses and the revelations

During the immersive integration week, studying individual companies and the problems they face takes you back when the course Organisational Behaviour was being taught. During the lectures you may feel you know quite a bit about the topics before you realise that major companies are often faced with the same issues. Why, then, are such topics and issues not treated with respect?

This course was one such step into the realms of cruel truths that one takes for granted. Lectures and personal reflections throughout those 16 hours were interactive and taught more about engagements at work than years of experience would. This is why an interactive course was much more important than just a theoretic one and Cass ensured it was delivered that way.

Why Cass is highly ranked

One particular trait of a good graduate programme is how it helps you gather more self-awareness and, in my case, workshops on different skills taught me more about my strengths and weaknesses than long-time friends and family members would have.

For example, I know I immerse myself in self-doubt and this causes me to be short of confidence. The situation is made worse when I do not get feedback, which is often the case in academics and everyday life. However, the experience at Sandhurst, where we engaged in physical exercises to achieve common goals as a team, taught me the importance of self-reflection and it did wonders for my peace of mind, even as the body ached.

While I have always thought of myself as a good follower, the experience also taught me more than a thing or two about my leadership abilities – a path I want to work on for future career progression. My team members showed confidence in my abilities even when I didn’t. This helped to combat my self-doubt.

The future path

It may sound daunting and challenging as I type it, but I want to be able to build productive teams and successful products. My aim is to harness potential and create products that are innovative and make a positive impact – yes, I am aiming for a career in product management.

I hope that I can work towards inclusion in the workplace as well as the gender balance cause.

While I may have said that I ‘think’ a few weeks ago, I can now safely say that I know I am on the right track in developing my interpersonal skills, while gaining technical knowledge related to my field of interest during the electives and my BMP.

The MBA programme is inspiring and engaging, to say the least. It lets you go beyond your boundaries – something that limits us all our lives before we discover that we can push ourselves.

Lina Rahmanian,

Full-time MBA (2019)

Chat with Lina on Unibuddy to find out more about the course.

You will NEVER think the same way again

‘Tis the season of winter warmers, twinkly lights and Strategic Leadership on Cass Business School’s Executive MBA (EMBA) programme.

As I sat in a coffee shop, sipping my Choca-mocha-glitter latte ― the trendy hot drink this season ― with my fluorescent highlighter to hand, I began to read the case study for my next class with Professor Novelli.

The cold Cola war

Reflecting on last week’s case study, there was more to the Pepsi and Coca Cola war than I’d first thought.  The analysis, the controversies – it  astounded my brain cells! Most importantly, it undermined my conviction that there was a difference in taste between the two drinks – a bubble-bursting moment! Oh, how I was learning new things at every moment on this EMBA!

As my mince pie was served, I pondered what had compelled me to spend nearly £10 on a fancy-pants latte and mince pie. Was it the experience of sitting in a cosy chair, of having a place to read? The quick customer service? Or the brand?

As I continued sipping away at this costly warmth, I noticed this coffee shop had a new layout. The counter was now split into two sections. Now there was a Click-and-Collect service for coffee― how millennial! I was reminded of Dr. Kocabasoglu-Hillmer’s Operations Management class. Responding to consumer trends is key to business and this coffee shop had clearly adapted to changing market trends. Customers no longer tolerate waiting in long queues, so now they just download an app, place their orders, pay online, walk in and collect: ingenious!

I was intrigued, also, by how they forecast their inventory. They were selling many Christmas delights, so what effect did these new additions have on the supply chain? How did they source their coffee beans? Was the company sustainable for the next 10 years? What was their CSR (Corporate Social Responsibility) policies? All these questions were buzzing around, so I Googled whilst munching the mince pie.

Later, as Michael Bublé greatest hits came to an end, I took my final sip and concluded my reading of the case study. I prepared to go to class, looking forward to seeing my cohort.

Coolest cohort

At present, we are forming friendships, enjoy debating in class, and the plurality of characters and characters and backgrounds is stimulating. Everyone has their own idiosyncrasies: whether it’s the chocolate rice cake connoisseur, the skateboarding CEO, the passionate Greek or the cyclists with their love of sushi and pension funds. We learn from each other’s interests, heritage and worldviews. An MBA is not easy; sometimes you can feel overwhelmed. But with mutual support and such a wealth of viewpoints, hardly any challenge feels truly insurmountable.

In Professor Novelli’s class, as I waited for my lecture to begin, I reflected that a few months into the MBA. It was evident that my studies were already paying-off. After taking my place in that coffee shop, I realised that my entire outlook on the world had now changed.

Nushma Malik
Executive MBA (2020)

Leadership and innovation in a war zone

As I am crossing at the Qalandya check point between Israel and the West Bank, the huge red sign shocks me: “The entrance for Israeli citizens is forbidden, dangerous to your lives and is against the Israeli law”.

It looks like something from a movie scene and you are not quite sure what to expect on the other side. We cross, and all I see is unfortunate reality of the region and conflict between these two territories, thoroughly reminded of my childhood in Yugoslavia.

On the Israeli side we saw the prosperous modern society, full of life and colours that are reflected in almost everything from streets, to people and food. On the Palestinian side our first impressions are the ruins, wall murals of past leaders, abandoned cars and chaos.

Israel and Palestine were my choice for the Cass MBA international electives. The focus of the elective was on Innovation and Technology, which comes as no surprise with Israel being known as the start-up nation. The first month into my Cass MBA, I learned that one of the international options for study will be Israel. I knew in that moment that this will be my choice of an elective – working in technology and financial crime, my interests spans across cyber security and regtech and fintech world.

International electives are intense. You go on a trip abroad and visit numerous locations and companies daily, whilst meeting and learning from founders, owners and investors. You travel from city to city and you cross borders, or in our case – check points.

Many won’t know that a large number of successful businesses materialised from Israel, such as Viber, Waze and Mobileye. The country prides itself as the start-up nation mostly driven by the uncertainty that seems to run through their DNA due to political and economic factors surrounding them. Success on the Israeli side, but what is going on behind the literal wall on the Palestinian Territory?

The western world often can’t understand why there are conflicts between people ‘somewhere far away from us’, and don’t really want to engage in that conversation. Most of my cohort was also confused as to why these two nations can’t be one. It just seemed logical that working in unity would be beneficial for both sides. The Palestinian side suffers a lack of infrastructure, lack of water and many other resources, yet they are as resourceful as Israel is!

The streets may look empty, but don’t let that fool you. Palestinian residents know how to live. On our first night we enter a restaurant and it is buzzing inside, the whole restaurant is packed with families and young couples dining and smoking shishas.

Our night ends in a famous bar packed with kids of American expats living in Palestine. Bizarre, you think? So did we. They are young, happy, dancing, and invite us to join them. We were not that cool to wear bandannas and lose ourselves to the sound of music, but nevertheless we did enjoy our night – we were useless at playing darts, but we proceeded to do so until late at night.

 

We met many successful entrepreneurs during the two days in Palestine. The Palestinian society is a lot more progressive than we are lead to believe. For example, the CEO of Bank of Palestine has fully eliminated the gender pay gap within the bank, insisting on this change himself.

There are in fact a number of factors working in favour of Palestinians. The Palestinian society has a high number of highly educated individuals, and it seems that its diaspora can fuel the culture of innovation and finance it. Of course, the circumstances of country’s occupation are also helping to kindle the creativity of Palestinians.

Speaking to a young entrepreneur at one of the events in Palestine, he mentioned the collaborations between Israelis and Palestinians. Whilst the countries are in conflict, the people seem to be less so. ‘We work together with our friends from Israel’, he said, ‘and our business is thriving.’ Of course, software has the unique ability to flow through wires and borders, but perhaps even more surprising was that he was talking about a medical business, moving people across borders and offering them medical help when needed.

I got home two days before the American embassy moved to Jerusalem. The news were full of horror stories coming from the region, and I was thinking – could successful cross border businesses help build peace in the region? Is it the organised chaos that is prevalent in the region that we need in order to innovate successfully?  Perhaps.

I wouldn’t want to attempt to predict the future of the region, but I hope that these two nations find a common language in innovation – after all making innovation happen is a collaborative process on many levels, from nations to countries, to companies, to military and teams.

Nina Kerkez
Modular Executive MBA (2019)

Older posts

© 2019 The Cass MBA Blog

Theme by Anders NorenUp ↑

Skip to toolbar