Group project with Bright Albert, Gillian Fatica and Mira Kostadinova
Challenge: Design an interactive digital technology to enhance the experience of visitors to a museum or a gallery of your choice. Ideally, the technology should let visitors contribute some form of content.
The museum chosen was the Natural History Museum, the project involved a user-centred design process, beginning with user research to understand the people, the place, the activities that they engage in and the opportunities for new digital technologies, moving on to conceptual design and finishing with detailed design. A small evaluation was also undertaken during the design activity to receive feedback on improvements.
This was conducted through observations, questionnaires and interviews. The data gathered from the user research helped to inform the creation of personas, which were then used in the process of designing technology specifically around the user and their problems.
Analysing the user research gave us insight into a variety of problems visitors to the museum faced. Points of interest and key issues the visitors currently face included a lack of interactivity around the museum, outdated technologies in certain sections.
Converged with the table top idea started to wireframe interfaces.
To make sure the interactive tabletop was easy to learn and easy to use to achieve the user’s goals and give some form of satisfaction to the users in the process, usability evaluation was implemented on the wireframes and the 3D model. It involves getting potential users to perform tasks and they would be observed for any problems.