With 20,000+ City University London constituents, including students and staff, we have up to 6000 people connected to our wireless network at peak times. It is therefore unsurprising to find that providing a fast, reliable and wide reaching wireless network service has been a high priority for the Information Services (IS) team.
One of the most important improvements we have made to the University’s Wi-Fi service has been to the bandwidth. Bandwidth refers to the volume of data that can be transmitted across the wireless network simultaneously. We have increased capacity significantly since this time last year, allowing devices to connect to the wireless network at speeds of up to 300Mb, up from the previous maximum speed of 54Mb. This helps to ensure we stay comfortably ahead of the growing demands placed on our infrastructure, such as the significant increase in the use of video streaming on personal devices.
In addition to the above improvements we have also worked to ensure that the wireless network is fully pervasive, which means we now enjoy blanket coverage across the University estate. There are now 650 wireless access points, up from the 265 which were originally installed some years ago. This improvement enables you to roam the University estate with confidence that Wi-Fi services will be available even in the most remote location.
Accessing the wireless network
For assistance with connecting to the wireless network, visit http://www.city.ac.uk/wifi or contact the IT Service Desk on 020 7040 8181.
Free, Secure, Worldwide access to the internet
University Wi-Fi services are part of the international ‘eduroam’ service. This means that City Univerity staff and students can securely access the internet free-of-charge at participating institutions worldwide. Just connect to the eduroam network and use your City University username and password.
Guest Wi-Fi access
As well as our staff and student Wi-Fi services, we operate a guest service that visitors can stay connected whilst at City. To find out more, contact the IT Service Desk on 020 7040 8181 or online at www.city.ac.uk/itservicedesk.
