The Accessibility Bot is here to help

We are pleased to announce that you can now add the Accessibility Bot to Microsoft Teams. This tool can help you to personalise your user experience when working on Office 365, Edge or Windows 10. The bot has been very successful at Imperial College London which inspired us to bring it onboard for use by students and staff at City.

Anyone can ask the bot about features to support hearing, mental health, mobility, neurodiversity and vision needs such as reading support, captions, dictation, reducing background noise, and customising text, colour and contrast.

Permanent, temporary or situational accessibility needs will affect the way we work in our increasingly hybrid environments and we continue to look for ways to promote accessibility, inclusivity and digital engagement in our learning community.

Illustration of different types of disabilities - people who touch, hear, see and speak each having permanent, temporary and situational examples

Source: Inclusive 101 – A Microsoft Design Toolkit

To install the bot

    • Go to Apps on the left of Teams, then search for Accessibility Bot

Adding an app on Teams

    • Select the Accessibility Bot app
    • Select Add from the new Accessibility Bot window

Adding the Accessibility Bot to Teams

    • The Accessibility Bot app will be added and pinned to the toolbar on the left of your Teams. You can type your question in the app whenever you need it.

Please note: Only anonymised data about the questions is shared with FutureWorx, the app developer, to help them improve responses.

We understand that working from home can present many challenges. We hope this tool can help you overcome some of the digital barriers that can prevent you from fully participating. Our digital accessibility team is here to help if you require further assistance:

You can also join the digital accessibility community Teams channel for any support, tips and collaboration.

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