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Case Study: Enhancing Teaching and Learning with EdTech – Julian Hargreaves

Background
Julian Hargreaves, an academic in the School of Policy and Global Affairs (SPGA), has been actively engaging with digital education tools to enhance his teaching practice. As a lecturer responsible for first-year and third-year modules, Julian has sought innovative solutions to improve student engagement, assessment, and learning outcomes.
Challenges and Initial Concerns
Julian initially expressed concerns about students struggling with certain aspects of his courses without raising these issues. This lack of direct communication led him to explore methods for obtaining anonymous feedback to better understand and address student needs.
Additionally, Julian faced barriers when attempting to use Kaltura Capture effectively. Despite attending a workshop, he lacked confidence in implementing the tool independently. Limited access to concise refresher materials and the time required to revisit instructions were key obstacles.
Solutions and Applications
Julian successfully implemented Poll Everywhere as a solution to gather anonymous student feedback during lectures and seminars. This initiative provided valuable insights into student perspectives, enabling him to adapt his teaching methods accordingly. Julian noted this as a practical strategy for large modules and recommended its adoption across departments.
Julian shared a personal anecdote about his first experience using Poll Everywhere: “I was initially nervous about how students would respond to the new tool. However, when I saw the immediate and honest feedback, it was a game-changer. It allowed me to address issues in real-time and adjust my teaching methods on the fly.”
While working with Kaltura Capture, Julian suggested that a one-page quick-start guide or refresher materials would have improved his confidence and ability to apply the tool efficiently. He highlighted the importance of accessible and concise documentation for effective implementation.
Julian recalled, “After the workshop, I felt overwhelmed by the amount of information. A quick-start guide would have been incredibly helpful. I remember spending hours trying to find the right instructions online, which was frustrating and time-consuming.”
Future Plans and Support Needs
Looking ahead, Julian plans to:
- Introduce team assessments and practical components in his first-year research methods module.
- Engage students in designing online questionnaires and conducting focus groups.
- Deliver a revised mixed-methods module in Term 1 as an introduction to social research for first-year students.
To support these endeavours, Julian identified the need for:
- Additional training on organising group assessments.
- Guidance on designing practical assessment projects.
Julian mentioned, “I’m excited about incorporating more practical elements into my courses. I believe hands-on experience is crucial for students, and I’m looking forward to seeing how these changes will impact their learning.”
Recommendations and Feedback
Julian praised the expertise and support provided by the digital education team, particularly for their responsiveness and practical advice. He suggested creating:
- A centralised FAQ or resource hub for tools like Moodle, Turnitin, and Kaltura.
- Training materials are accessible via a permanent, visible link for new starters and self-learners.
- Short, targeted workshops or refresher sessions tailored to specific tools and challenges.
Julian noted, “The support from the digital education team has been fantastic. Their practical advice and quick responses have made a significant difference. Having a centralised resource hub would be a great addition for ongoing support.”
Conclusion
Julian’s experience underscores the importance of accessible training, practical resources, and innovative teaching strategies in higher education. His proactive approach to leveraging EdTech highlights the potential for continuous improvement in teaching and learning practices.