Month: December 2019

Library systems downtime

We are upgrading our library systems overnight Monday 16th – Tuesday 17th December.  As a result you may experience intermittent periods of downtime during which you will be unable to: login to online resources see book availability through CityLibrary Search request items, or login to your CityLibrary Account to renew items. Please plan ahead to…Continue Reading Library systems downtime

CityLibrary gains Customer Service Excellence Standard

City’s Library Services Team has been awarded the Customer Service Excellence (CSE) Standard.  The standard assesses a huge number of elements and criteria, including feedback from library users, to determine the highest quality service. This is something we could not have achieved if it was not for the help of our wonderful customers, both students…Continue Reading CityLibrary gains Customer Service Excellence Standard

The Story of City exhibition – ending soon

Thank you for helping us celebrate 125 years of City. As our anniversary year draws to a close we would like to remind you that Part 2 of the exhibition The Story of City: life, learning and legacy will run until the end of December, so please visit while you can. The exhibition is open…Continue Reading The Story of City exhibition – ending soon

Extended loan periods

To help you prepare for your exams, Library Services is giving you extended loan periods over the Christmas and New Year break.   Seven day loans If you borrow or renew a seven day loan on Friday 6th December you won’t have to bring it back until Friday the 3rd of January. 24 hour loans Pop…Continue Reading Extended loan periods

24/7 opening at Northampton Square and Cass

Open 24 hours graphic, red text on black background.

The Northampton Square and Cass libraries will be open 24 hours a day, seven days a week during the January exam period, from Thursday 2nd January to Friday 17th January, 2020. Library staff will be available at Help Desks and roving around as usual, with a security team in place overnight. Detailed opening hours can be…Continue Reading 24/7 opening at Northampton Square and Cass

Seasonal opening hours

Image of a snowman in CityLibrary colours and #CityLibraryXmas

The Northampton Square Library will be open from 10am to 6pm between Friday 27th and Tuesday 31st December, 2019. Security staff will be present, and yule be able to borrow items using the elf-service machines as usual. If you are planning to visit the Library to study or revise over the festive holidays, then check…Continue Reading Seasonal opening hours