Developing your research skills

Library Services offers workshops, appointments and subject specific Library Guides in order to help you develop your research skills.

Whether you are a brand new student just starting out, returning to study after a gap and looking to refresh your skills, or a postgraduate aiming to publish your work for the first time, there are lots of ways in which we can provide support, guidance and advice at a time and a place when you need it.

Dedicated Subject and Research Librarians along with Copyright specialists and our Digital Repository team are available to assist on an individual basis, or by providing embedded information literacy workshops tailored to individual course content and module requirements.

We also provide a range of opportunities for you to access help including: Help Desks staffed 7 days a week, Online Chat, and our Ask Us service: and we’re proud to have recently been awarded Customer Service Excellence accreditation.

All of our online services and resources can be accessed via the Library website, 24 hours a day, 7 days a week, as long as you have an internet connection and a smartphone, tablet, laptop, PC or other connected device.

And we’re always looking to improve our services and support too, so please do contact us with your feedback, comments and suggestions.

Library Loves Feedback: 18th to 24th November 2019

Once again Library Staff will be popping-up across City to find out what you think about Library Services. We want to know what you love and why you love it: plus, your ideas for how we can improve things too.

Your feedback makes a difference: we use it to help plan and make changes for the benefit of everyone who uses the Library’s services, resources and spaces.

We’ll have our usual in-person pop-up stalls, plus our popular feedback walls so that you can post your comments anonymously, read other people’s thoughts and see responses from Library Staff. If you don’t make it in, you can submit your feedback online: https://city-uk.libwizard.com/f/feedback-2019.

Poster advertising Library Loves Feedback
Library Loves Feedback

As a massive “thank you” for giving us your feedback, we’ll have some fabulous freebies and prizes to giveaway too!

Here are details of our pop-up locations for this year:

Northampton Square:

Monday 18th Nov Myddleton Street Building Reception Area 12:15-12:45
Tuesday 19th Nov University Building Pavilion 13:15-13:45
Wednesday 20th Nov University Building Stalls – Level 1 Walkway 12:15-12:45
Thursday 21st Nov College Building Entrance Area 13:15-13:45
Friday 22nd Nov University Building Stalls – Level 1 Walkway 13:15-13:45

City Law School, Gray’s Inn Place:

Tuesday 19th Nov Common Room, Atkin Building, Gray’s Inn Place 11:45-12:15

Cass Business School, Bunhill Row:

Thursday 21st Nov Bunhill Row, 1st floor, outside Cass Learning Resource Centre 15:15-15:45

Finally, there are loads of other ways to contact us too throughout the year including via email, Online Chat, and Social Media: tell us what you think!

A new look for Cass Library Services

There’s been some changes at Cass Library!  Over the summer we had some refurbishment work done to improve your study environment. We’ve taken down a partition wall and expanded the Financial Resources Zone to create a more comfortable space, added some sound-dampening panels to the walls, and installed a lovely new sliding door between the Financial Resources Zone and the adjacent study area.

The refurbished Financial Resources Zone with three blocks of four computers now separated from the journals collection by an automatic sliding door.

There’s new desks and chairs around the library and in the PC lab, new plugs with USB ports and new lamps with different brightness settings. We’ve even had a lick of paint!  Take a look at the sliding door in operation:

We hope you like it all: let us know what you think!

Bookable booths at Northampton Square

In response to your feedback in focus groups and Student Experience Committees we are trialling bookable Technobooths on Level 3 at Northampton Square during the busy 24/7 period (23rd April – 31st May).

The four Technobooths can be booked for up to three hours per day during library staffed hours and are equipped with a PC, large screen, camera, and power for 2-6 people to collaborate.

Level 3 is a quiet study area, so please remember to keep your conversations low whilst using these booths.

 

 

Redesigning the Library Bookings pages

We are giving our bookings pages a new look and want your input.

Below are two screen shots for the design of the front page, have a look and let us know which you would find easier to use by clicking on the voting options below.

Option A: bookings by category

 

A: bookings by category

Option B: bookings by site

 

B: bookings by site

Printed versions of this survey will be available on noticeboards in Levels 2 and 3 of the Northampton Square Library, and at the Library Help Desks at the Cass and Law Libraries.

We will be asking for more feedback further along the design process.

Library Loves… Feedback: 19th – 23rd November 2018

Library Staff will be popping-up across City this week to find out what you think about Library Services. We want to know what you love and why you love it: plus, your ideas for how we can improve things too.

Your feedback really does make a difference: it helps us plan and make changes for the benefit of everyone who uses the Library’s services, resources and spaces.

As well as our in-person pop-ups we’ll also have our popular Feedback Walls at all sites so that you can post your comments anonymously, read other people’s thoughts and see responses from Library Staff.

Poster advertising Library Loves Feedback
Library Loves Feedback

And as a thank you for giving us your feedback we’ll have some fabulous freebies and prizes to giveaway!

Details of our pop-ups are:

Northampton Square:

Monday 19th Nov

 

Drysdale Building 1st floor walkway – opposite Careers 12:30-13:00

Tuesday 20th Nov

 

University Building Reception Area 13:00-13:30

Wednesday 21st Nov

 

University Building Stalls – Level 1 Walkway 12:15-12:45

Thursday 22nd Nov

 

College Building Entrance Area 13:00-13:30

Friday 24th Nov

 

Drysdale Building 1st floor walkway – opposite Careers 13:00-13:30

City Law School, Gray’s Inn Place:

Tuesday 20th Nov

 

Common Room, Atkin Building, Gray’s Inn Place 11:45-12:15

Cass Business School, Bunhill Row:

Wednesday 21st Nov

 

Outside the Cass Learning Resource Centre 14:15-14:45

Don’t forget, there are lots of other ways to contact us too including via email, Online Chat, and Social Media: let us know what you think!

 

New water fountains at Northampton Square

Following students’ feedback, we have worked with our colleagues in Property and Facilities to install two new water fountains in the Northampton Square Library.

You can now refill your water bottle from the following locations:

  • Level 2: in the lift/stairwell area near the window
  • Level 3: in the lift/stairwell area near the window
  • Level 5: towards the back of the floor near the Music section (shelfmarks 780s)
The three water fountains at Northampton Square
From left to right, the water fountains on Levels 2, 3 and 5 in the Northampton Square Library

Level 3 at Northampton Square Library

Although the spaces in the Northampton Square Library have been quieter over the summer, library staff have been busy using your feedback to make changes.

level 3 can be very loud, reducing noise levels would be very good

This was a common theme in our recent feedback campaigns, with many of you suggesting that you would appreciate a quieter, more studious study space on Level 3.

From September, Level 3 of the Northampton Square Library is for quiet study.  When using Level 3 please keep conversations to a minimum, and if you want to work in a large group be considerate of your fellow students and book a group study room or use one of the other collaborative study spaces throughout the University, such as in the Tait Building.

To make the space more suitable for quiet study we have purchased new furniture and the last pieces will be delivered and installed this week.

Woman reading book in library

Late availability group study room trial

From Monday April 30th we will be making Group Study Room 3G at the Northampton Square Library available for last minute bookings only. This is a pilot and will last until June 30th.

This has come directly from your feedback at SSLCs and the recent Library Loves Feedback campaigns.

To book room 3G on or after 30th April then you will need to follow the link to ‘Northampton Square Library – Late availability (pilot)’ from the Library Bookings pages.

As ever, we welcome your feedback on this or any other issue. Please do let us know what you think by completing our online feedback form, or by filling in one of the paper feedback forms at the Library Service Desks.

Library Loves… Feedback: 19th February – 23rd February

Over the next week Library staff will be popping-up all over City to gather your feedback. This is your chance to tell us what you love about Library Services and what we could do better.There will  be goodies on offer and the chance to win £10 in Print Credit by entering our prize draw.

Your feedback can really make a difference. It helps us improve the Library Service for you and other students.

Pop-ups at Northampton Square

Monday 19th February Outside Oliver Thompson Lecture Theatre, Tait Building 9.30-10.00
Tuesday 20th February Entrance, Rhind Building 12.30-1.30
Wednesday 21st February Level 1, Drysdale Building 1.30-2.30
Thursday 22nd February University Building Walkway 1.15-1.45
Friday 23rd February Lower Ground Drysdale Building 2.30-1.30

Pop-up at the Cass Business School, Bunhill Row

Wednesday 21st February Outside Cass Learning Resource Centre 2.15 – 2.45

Alternative ways to submit your feedback

In addition to the pop-ups you’ll find feedback walls at each of our libraries where you can anonymously post your comments which we’ll respond to. To still be in with a chance of winning print credit you can give us your feedback online.