City’s Library Services Team has been awarded the Customer Service Excellence (CSE) Standard. The standard assesses a huge number of elements and criteria, including feedback from library users, to determine the highest quality service. This is something we could not have achieved if it was not for the help of our wonderful customers, both students…Continue Reading CityLibrary gains Customer Service Excellence Standard
The Northampton Square and Cass libraries will be open 24 hours a day, seven days a week during the January exam period, from Thursday 2nd January to Friday 17th January, 2020. Library staff will be available at Help Desks and roving around as usual, with a security team in place overnight. Detailed opening hours can be…Continue Reading 24/7 opening at Northampton Square and Cass
The Northampton Square Library will be open from 10am to 6pm between Friday 27th and Tuesday 31st December, 2019. Security staff will be present, and yule be able to borrow items using the elf-service machines as usual. If you are planning to visit the Library to study or revise over the festive holidays, then check…Continue Reading Seasonal opening hours
Once again Library Staff will be popping-up across City to find out what you think about Library Services. We want to know what you love and why you love it: plus, your ideas for how we can improve things too. Your feedback makes a difference: we use it to help plan and make changes for…Continue Reading Library Loves Feedback: 18th to 24th November 2019
Returning students will notice that Level 6 is closed for refurbishment as part of our wider work to develop the library estate. Levels 4 and 5 are still available for silent study. In addition to the silent spaces inside the Library, we have transformed B411c into a silent study room. You can access this new…Continue Reading Silent Study at Northampton Square
This issue has now been resolved and we are able to issue out iPads to current students and staff once again. We are currently unable to issue any iPads due to problems with the software used to manage the collection. IT are working with the software supplier to resolve these as soon as possible,…Continue Reading RESOLVED: Ongoing issues with iPad loans
Our Technobooths and Pods on Level 3 of Northampton Square Library are now available to book for quiet collaborative work. Students can book these spaces for a maximum of two hours per day, up to two weeks in advance. You can book these online through our new look bookings pages. Technobooths are ideal for working…Continue Reading Bookable library spaces
Over the summer we installed nearly 700 metres of shelving on Level 3 and moved 1.2 km of books to spread the library stock across three levels of Northampton Square Library; the same length as Oxford Street from Oxford Circus to Marble Arch stations! As a result you will see some empty shelves on Level…Continue Reading Book moves at Northampton Square
There’s been some changes at Cass Library! Over the summer we had some refurbishment work done to improve your study environment. We’ve taken down a partition wall and expanded the Financial Resources Zone to create a more comfortable space, added some sound-dampening panels to the walls, and installed a lovely new sliding door between the…Continue Reading A new look for Cass Library Services
City Library Guides bring together the essential resources in your subject area and connect you quickly and easily to information about Library Services. From the Library Guides homepage select your school to see the Subject Guides relevant to you. In each of these guides your Librarians have gathered together the most important resources for you…Continue Reading Find your Library Guide