Category: Downtime

Library systems: planned downtime

We are upgrading our library systems overnight Tuesday 13th – Wednesday 14th February. As a result you may experience intermittent periods of downtime where you are unable to: login to online resources see book availability through CityLibrary Search request items, or login to your Library Account to renew items Please plan ahead to conduct research…Continue Reading Library systems: planned downtime

Library system downtime 19th-20th December

We are upgrading our library systems overnight Tuesday 19th – Wednesday 20th December.  As a result you may experience intermittent periods of downtime where you are unable to: login to online resources see book availability through CityLibrary Search request items, or login to your CityLibrary Account to renew items. Please plan ahead to conduct research…Continue Reading Library system downtime 19th-20th December

Advanced notice: Library systems downtime overnight 4th – 5th September

We are upgrading our library systems overnight Monday 4th September – Tuesday 5th September.  As a result you may experience intermittent periods of downtime where you are unable to: login to online resources see book availability through CityLibrary Search request items, or login to your CityLibrary Account to renew items. Please plan ahead to conduct…Continue Reading Advanced notice: Library systems downtime overnight 4th – 5th September

Changes to accessing online resources

Today we are making some changes to our login screens for access to: Your City Library Account Online resources Requesting items These should make the pages much more user friendly. As a result you may experience some brief disruption to accessing the resources today, Tuesday 29th August.  This should not last too long.  If you…Continue Reading Changes to accessing online resources

Science Direct: access problems

ScienceDirect is a fantastic database covering topics like science, technology, business, management, accounting, health sciences, engineering and social science: making it one of our most popular resources. Unfortunately there is currently a problem affecting access to ScienceDirect: our E-Access Team are working hard to find out more information and solve the problem, but it seems…Continue Reading Science Direct: access problems

Web of Science downtime

Web of Science will be undergoing scheduled maintenance on Sunday 25th June from 1pm to Monday 26th June at 1am.  This will result in periods of downtime throughout this 12 hour window. Please plan your use of Web of Science around this time….Continue Reading Web of Science downtime

Access to online library resources

The server move that was planned for Wednesday morning took place on Sunday, ahead of schedule.  Apologies for any disruption this caused you.  We have been in touch with our suppliers, who undertook the move, to ensure that they stick to the agreed dates in future. If you experience any problems logging into online library…Continue Reading Access to online library resources

CANCELLED: Wednesday 21st June: Library system downtime

This work took place earlier than scheduled.     Between midnight and 9am on Wednesday the 21st June our Library system will be unavailable.  This will means that you will not be able to: Renew any items on your Library account Access any online library resources Use CityLibrary Search This is a result of our suppliers…Continue Reading CANCELLED: Wednesday 21st June: Library system downtime

Scheduled downtime – tonight!

Tonight, between 2am and 8am, there will be up to two hours of downtime to the following services: Self-issue or return of items Access to e-resources (databases, journals, e-books etc.) Access to CityLibrary Account, including: Renewals Placing requests Paying charges Book availability information in CityLibrary Search This is due to our supplier undertaking some maintenance work….Continue Reading Scheduled downtime – tonight!

Room bookings – back up and running

The work taking place on our Library bookings system was completed ahead of schedule and you can now make bookings for: Group study rooms at the Northampton Square and Law Libraries Silent study spaces at Cass Database PCs and Bloomberg Terminals in the: Bloomberg Dealing Room (Cass) Financial Resources Zone (Cass) Financial Resources Suite (Northampton…Continue Reading Room bookings – back up and running