Category: Downtime

Room bookings unavailable: Monday 10th

The Library bookings system will be unavailable from 1am – midday on Monday 10th April. During this time you will be unable to make a booking for: Group study rooms at the Northampton Square and Law Libraries Silent study spaces at Cass Database PCs and Bloomberg Terminals in the: Bloomberg Dealing Room (Cass) Financial Resources…Continue Reading Room bookings unavailable: Monday 10th

Now fixed! – Problems accessing databases through A-Z lists

The problems we experienced earlier (see below) with our Databases A-Z and Library Guides are now resolved.  Apologies for the inconvenience. We are experiencing a few problems with our Databases A-Z at the moment.  We are working with our supplier to resolve these as soon as possible.  Whilst we wait for a fix, you can…Continue Reading Now fixed! – Problems accessing databases through A-Z lists

Overnight systems maintenance: Tuesday 11th April

Between 2am and 4am on Tuesday 11th April there will be some downtime to the following services: Self-issue or return of items Access to e-resources (databases, journals, e-books etc.) Access to CityLibrary Account, including: Renewals Placing requests Paying charges Book availability information in CityLibrary Search This is due to our supplier undertaking some maintenance work. Please…Continue Reading Overnight systems maintenance: Tuesday 11th April

Library systems unavailable 8pm-midnight tonight

From 8pm until midnight tonight you will see some intermittent downtime to the following services: Self-issue or return of items Access to e-resources (databases, journals, e-books etc.) Access to CityLibrary Account, including: Renewals Placing requests Paying charges Book availability information in CityLibrary Search This is due to our supplier undertaking some maintenance work to their systems….Continue Reading Library systems unavailable 8pm-midnight tonight

Library systems downtime: Saturday 8pm-midnight

On Saturday 11th March, 8pm-midnight our library systems suppliers will be carrying out maintenance which will result in some intermittent downtime to the following services: Self-issue or return of items Access to e-resources (databases, journals, e-books etc.) Access to CityLibrary Account, including: Renewals Placing requests Paying charges Book availability information in CityLibrary Search Please plan your…Continue Reading Library systems downtime: Saturday 8pm-midnight

Problems with Library guides and room bookings

Unfortunately we are suffering some problems with our online chat, FAQs, Library Guides, and Library bookings systems at the moment.  We have reported this to our supplier and they are working to restore access as soon as possible. If you need assistance from us in the meantime, then you can always visit one of our…Continue Reading Problems with Library guides and room bookings

Library systems restored

Today’s Library systems upgrade has been completed ahead of schedule. You can now: access to e-resources (databases, journals, e-books etc.) access your CityLibrary Account, including: Renewals Placing requests Paying charges view book availability information in CityLibrary Search use the self-issue and return machines at all sites  …Continue Reading Library systems restored

No Access to Library Systems – Today

From 09:30-18:00 today, Sunday 22nd January, we are upgrading our Library systems.  This means that there is no: Self-issue or return of items No access to e-resources (databases, journals, e-books etc.) No access to CityLibrary Account, including: Renewals Placing requests Paying charges No book availability information in CityLibrary Search You will be able to borrow and…Continue Reading No Access to Library Systems – Today

Sunday 22nd Jan – No Access to Library Systems

From 09:30-18:00 on Sunday 22nd January we will be upgrading our Library systems.  This means that there will be no: Self-issue or return of items No access to e-resources (databases, journals, e-books etc.) No access to CityLibrary Account, including: Renewals Placing requests Paying charges No book availability information in CityLibrary Search You will be able to…Continue Reading Sunday 22nd Jan – No Access to Library Systems