Category: Downtime

POSTPONED: System downtime today

Today’s planned downtime to Library systems has been postponed.  You will be able to access eresources, your CityLibrary Account, and item availability information online as normal.  Self-issue and return machines at all sites are also in operation today. We will be rescheduling this work to take place in the near future, and will keep you…Continue Reading POSTPONED: System downtime today

Library systems downtime: today

From 09:30-18:00 today, Sunday 18th December we will be upgrading our Library systems.  This means that there will be no: Self-issue or return of items No access to e-resources (databases, journals, e-books etc.) No access to CityLibrary Account, including: Renewals Placing requests Paying charges No book availability information in CityLibrary Search You will be able…Continue Reading Library systems downtime: today

Library systems downtime: Sunday 16th December

From 09:30-18:00 on Sunday 18th December we will be upgrading our Library systems.  This means that there will be no: Self-issue or return of items No access to e-resources (databases, journals, e-books etc.) No access to CityLibrary Account, including: Renewals Placing requests Paying charges No book availability information in CityLibrary Search You will be able…Continue Reading Library systems downtime: Sunday 16th December

Online resources downtime – tonight

Just a reminder that for one hour, between 2am and 8am on 22nd November there will be no access to: Login to online resources Login to CityLibrary Account (including renewals, placing requests, paying library fees) Book availability information from CityLibrary Search This work is to upgrade our systems and resolve the recent problems that we…Continue Reading Online resources downtime – tonight

Online resources downtime – 22nd November

For one hour between 2am and 8am on Tuesday 22nd November the following facilities will be unavailable: Login to online resources Login to CityLibrary Account (including renewals, placing requests, paying library fees) Book availability information from CityLibrary Search   This work is to resolve the recent problems that we have experienced with RefWorks. Please plan…Continue Reading Online resources downtime – 22nd November

Access to electronic resources on Saturday 29th October

From 5pm – midnight on Saturday 29th October you may experience some intermittent problems accessing our electronic resources whilst our suppliers carry out some maintenance work. The downtime will not last long, and normal services will be fully restored by midnight….Continue Reading Access to electronic resources on Saturday 29th October

Box of Broadcasts (BoB) is being upgraded.

During August 2016 Box of Broadcasts is being upgraded. There will be some disruption to service while the upgrade takes place. From September BoB will deliver a whole host of improvements including a fresh look, enhanced video quality and more powerful searching capabilities. What you will notice immediately on 1 August is that the BoB…Continue Reading Box of Broadcasts (BoB) is being upgraded.

Problems with Library Systems

Unfortunately we are experiencing problems with our Library systems.  This is affecting access to electronic resources and your CityLibrary Account (including renewing items). We are working to resolve this as soon as possible. Apologies for the inconvenience caused….Continue Reading Problems with Library Systems