Category: Business

CityLibrary online

Books on Level 3 Northampton Square

The buildings might be closed but CityLibrary is most definitely open. Whatever help you need accessing and using Library resources and services, there are lots of ways you can get it, including: Online Chat We have extended our Online Chat service so you can now speak to a member of Library staff online from 9am…Continue Reading CityLibrary online

Library systems downtime

We are upgrading our library systems overnight Monday 16th – Tuesday 17th December.  As a result you may experience intermittent periods of downtime during which you will be unable to: login to online resources see book availability through CityLibrary Search request items, or login to your CityLibrary Account to renew items. Please plan ahead to…Continue Reading Library systems downtime

CityLibrary gains Customer Service Excellence Standard

City’s Library Services Team has been awarded the Customer Service Excellence (CSE) Standard.  The standard assesses a huge number of elements and criteria, including feedback from library users, to determine the highest quality service. This is something we could not have achieved if it was not for the help of our wonderful customers, both students…Continue Reading CityLibrary gains Customer Service Excellence Standard

Seasonal opening hours

Image of a snowman in CityLibrary colours and #CityLibraryXmas

The Northampton Square Library will be open from 10am to 6pm between Friday 27th and Tuesday 31st December, 2019. Security staff will be present, and yule be able to borrow items using the elf-service machines as usual. If you are planning to visit the Library to study or revise over the festive holidays, then check…Continue Reading Seasonal opening hours

Hold that thought: Mind Mapping with MindGenius

Understanding, organising and retaining information can be challenging. While studying and working we often need to compose and organise our written work, understand complex topics and retain information. Mindmapping can be an excellent tool to help us meet these challenges. Depending on the task at hand mindmapping can be useful for almost everyone, but can…Continue Reading Hold that thought: Mind Mapping with MindGenius

RESOLVED: Ongoing issues with iPad loans

This issue has now been resolved and we are able to issue out iPads to current students and staff once again.   We are currently unable to issue any iPads due to problems with the software used to manage the collection. IT are working with the software supplier to resolve these as soon as possible,…Continue Reading RESOLVED: Ongoing issues with iPad loans

Autumn Specials

This autumn Library Services will host a series of drop-in sessions and workshops at the Northampton Square and Cass Libraries. These sessions form our Library Services Autumn Specials. They will be an excellent opportunity to meet the people behind these resources and learn about how to get more out of library resources. See the table…Continue Reading Autumn Specials

Cass Library Refurbishment 3rd-8th September 2019

Lobby of Business Library

As part of the ongoing refurbishment work at Bunhill Row, Cass Learning Resource Centre (LRC) will be closed for a further period from Tuesday, 3rd September to Sunday, 8th September, inclusive….Continue Reading Cass Library Refurbishment 3rd-8th September 2019

Library Services on Thursday 4th July

To allow for a staff development event on Thursday 4th July Library sites will be open for reference and self-service only. Access on that day will only be available to City University students, staff and registered Library users. Normal opening hours will apply. Staffed services will resume at 9am on the following day, Friday 5th July….Continue Reading Library Services on Thursday 4th July