Level 4 of the Northampton Square Library will be closed from Monday 13th June 2022 due to refurbishment works. This means access to silent study spaces, the computer lab and part of the book collection with shelfmarks 303-329, will not be available. There may be some noise during this period and so you may find…Continue Reading Northampton Square Library, Level 4 – temporary closure
Access to Bloomberg
Since October 2020, we have been able to provide you with remote access to Bloomberg, in addition to our terminals on campus. Bloomberg offered this temporary disaster recovery model to support universities through the pandemic, whilst access to on campus terminals was limited. We have now been informed by Bloomberg that their temporary remote access…Continue Reading Access to Bloomberg
Book Study Spaces
Need somewhere to work quietly and comfortably? Desks for studying at the Northampton Square and Business School Libraries are available to book on the CityLibrary website. There are study spaces with and without PCs and computers with financial resources. Access to the Library is only available to students and staff who have items to collect or have booked individual study spaces. You must book ahead of…Continue Reading Book Study Spaces
Financial databases on site access
We are pleased to announce that Financial resources on site are now available to students. For those of you able to come to campus, 12 terminals are currently available in the Business School at Bunhill Row, and 6 terminals at Northampton Square Library will be available from Monday 5th October….Continue Reading Financial databases on site access
Limited Library Services on campus
While we continue to provide the comprehensive online support via chat, Ask Us and online appointments, we are now also introducing limited access to study spaces and PCs, as well as to requesting items via a Click & Collect service. These services are by appointment only, so in order to be able to visit…Continue Reading Limited Library Services on campus
Services and Resources Status Updates
Have you ever wondered why a library resource is not working or wanted to check if there is any upcoming system maintenance? You can now quickly do so, by checking our Current status of library services and resources page! We knew that having a centralised place to check would make your life easier, so we worked…Continue Reading Services and Resources Status Updates
CityLibrary online
The buildings might be closed but CityLibrary is most definitely open. Whatever help you need accessing and using Library resources and services, there are lots of ways you can get it, including: Online Chat We have extended our Online Chat service so you can now speak to a member of Library staff online from 9am…Continue Reading CityLibrary online
Northampton Square Library, Level 6
Great news! The silent study space on Level 6 of the Northampton Square Library has now reopened, providing nearly 200 silent study spaces. We had to close the floor for the autumn term to allow disruptive surveying work to take place: this was in preparation for the proposed development of Level 7. The additional silent…Continue Reading Northampton Square Library, Level 6
Library systems downtime
We are upgrading our library systems overnight Monday 16th – Tuesday 17th December. As a result you may experience intermittent periods of downtime during which you will be unable to: login to online resources see book availability through CityLibrary Search request items, or login to your CityLibrary Account to renew items. Please plan ahead to…Continue Reading Library systems downtime
CityLibrary gains Customer Service Excellence Standard
City’s Library Services Team has been awarded the Customer Service Excellence (CSE) Standard. The standard assesses a huge number of elements and criteria, including feedback from library users, to determine the highest quality service. This is something we could not have achieved if it was not for the help of our wonderful customers, both students…Continue Reading CityLibrary gains Customer Service Excellence Standard