CityLibrary online

The buildings might be closed but CityLibrary is most definitely open. Whatever help you need accessing and using Library resources and services, there are lots of ways you can get it, including:

Online Chat

We have extended our Online Chat service so you can now speak to a member of Library staff online from 9am to 5pm during weekdays. You can find the Online Chat box via the Library homepage.

Ask Us

When Online Chat isn’t available, you can still ask questions and find answers using our Ask Us service. If you can’t find an answer to your question straight away, simply submit a new question and we’ll get back to you with an answer as soon as possible.

Appointments with a Subject Librarian

Our Subject Librarians are available for appointments via Teams or telephone. Book an appointment online or contact your Subject Librarian to arrange a suitable date/time.

Research support

If you need help with your PhD research project, guidance on Open Access publishing via City Research Online or advice relating to Copyright, you can contact a member of our Research Support Team.

Library Guides

Find advice, guidance, tips and useful links via our Library Guides, including subject-specific pages for each School, and information on the types of services and resources available.

Library Guides Homepage

CityLibrary News and Social media

Keep up-to-date with all things Library related by subscribing to CityLibrary News or following us on Twitter, Instagram or Facebook.

Finally, as ever, you can email library@city.ac.uk with your questions, comments and suggestions and use our online feedback form too.

 

Keep taking care of yourselves, and each other.

Developing your research skills

Library Services offers workshops, appointments and subject specific Library Guides in order to help you develop your research skills.

Whether you are a brand new student just starting out, returning to study after a gap and looking to refresh your skills, or a postgraduate aiming to publish your work for the first time, there are lots of ways in which we can provide support, guidance and advice at a time and a place when you need it.

Dedicated Subject and Research Librarians along with Copyright specialists and our Digital Repository team are available to assist on an individual basis, or by providing embedded information literacy workshops tailored to individual course content and module requirements.

We also provide a range of opportunities for you to access help including: Help Desks staffed 7 days a week, Online Chat, and our Ask Us service: and we’re proud to have recently been awarded Customer Service Excellence accreditation.

All of our online services and resources can be accessed via the Library website, 24 hours a day, 7 days a week, as long as you have an internet connection and a smartphone, tablet, laptop, PC or other connected device.

And we’re always looking to improve our services and support too, so please do contact us with your feedback, comments and suggestions.