City’s Library Services Team has been awarded the Customer Service Excellence (CSE) Standard. The standard assesses a huge number of elements and criteria, including feedback from library users, to determine the highest quality service. This is something we could not have achieved if it was not for the help of our wonderful customers, both students…Continue Reading CityLibrary gains Customer Service Excellence Standard
Once again Library Staff will be popping-up across City to find out what you think about Library Services. We want to know what you love and why you love it: plus, your ideas for how we can improve things too. Your feedback makes a difference: we use it to help plan and make changes for…Continue Reading Library Loves Feedback: 18th to 24th November 2019
Returning students will notice that Level 6 is closed for refurbishment as part of our wider work to develop the library estate. Levels 4 and 5 are still available for silent study. In addition to the silent spaces inside the Library, we have transformed B411c into a silent study room. You can access this new…Continue Reading Silent Study at Northampton Square
Our Technobooths and Pods on Level 3 of Northampton Square Library are now available to book for quiet collaborative work. Students can book these spaces for a maximum of two hours per day, up to two weeks in advance. You can book these online through our new look bookings pages. Technobooths are ideal for working…Continue Reading Bookable library spaces
We are excited to announce Governmental, news and statistical resources, a new Library Guide for School of Health Sciences students, researchers and academics. It provides access to: Governmental websites from the Department of Health & Social Care and its associated agencies such as the Care Quality Commission and Public Health England Websites covering health issues from…Continue Reading New and updated Library Guides for Health Sciences
To help you prepare for your exams, Library Services is giving you extended loan periods over the Christmas and New Year break. Seven day loans If you borrow or renew a seven day loan on Friday 7th December you won’t have to bring it back until Friday the 4th of January. 24 hour loans Pop-in on…Continue Reading Extended loans
Library Staff will be popping-up across City this week to find out what you think about Library Services. We want to know what you love and why you love it: plus, your ideas for how we can improve things too. Your feedback really does make a difference: it helps us plan and make changes for…Continue Reading Library Loves… Feedback: 19th – 23rd November 2018
Following students’ feedback, we have worked with our colleagues in Property and Facilities to install two new water fountains in the Northampton Square Library. You can now refill your water bottle from the following locations: Level 2: in the lift/stairwell area near the window Level 3: in the lift/stairwell area near the window Level 5:…Continue Reading New water fountains at Northampton Square
Although the spaces in the Northampton Square Library have been quieter over the summer, library staff have been busy using your feedback to make changes. level 3 can be very loud, reducing noise levels would be very good This was a common theme in our recent feedback campaigns, with many of you suggesting that you…Continue Reading Level 3 at Northampton Square Library
The Law Library in College Building is now open! Where is it? The Library is situated in AG17, College Building, on the ground floor. If you can’t find it, please check the campus map: city.ac.uk/visit. Who can access it? Access is restricted to City Law School students and staff. What about the Innovation Centre Library?…Continue Reading The Law Library in College Building is now open