When we first started using the system there was no specific way to record personal data such as administrative roles or memberships of organisations. So we created a special section called ‘About’ which contained a lot of free text paragraphs. Read on to find out how to migrate this information to the correct locations in Elements. (more…)
Category Archives: Staff FAQ
How do I prevent an item being shown in my public profile?
You can login and add items (be they publications, professional activities, grants etc) and by default they will be visible and, if your profile is live, will show in your published profile at city.ac.uk/people/academics
Items can be managed from the listing page for the item type (e.g. publications) where you will see a list of items in summary view with a set of icons beneath and to the right.
Click the blue ‘eye’ icon to set the item to ‘invisible’. This will now show with a closed ‘eye’ icon and a hatched background and will be removed from your public profile on the next update.
Clicking the ‘eye’ icon again will set the item back to being visible.
Can I include hyperlinks in my entries?
Most of the areas where you enter text are plain text boxes, there is no wysiwyg editor for formatting. So, adding hyperlinks can only be done by adding the html markup directly.
This can be done as follows:
Some text here <a href=”hyperlink”>hyperlink label</a> and more text here
e.g.
Professor X is a member of the <a href=”https://www.rss.org.uk/”>Royal Statistical Society</a> and …
will appear as:
Professor X is a member of the Royal Statistical Society and …
Where an ‘element’ has a field for a URL, this will usually be automatically displayed as a URL on the academic experts website. For example, the DOI field for a publication is displayed as a hyperlink.
Can I include pictures (or graphics / logos) or video in my entries?
In short – no. The interface for adding text entries does not have any tools for adding images or any embedded content, formatting of tables etc. It is designed for plain text, to be formatted by the final display system – in this case Matrix CMS, which formats data and displays your data as web pages. Any html other than the following tags are stripped out before presenting on the web: <a> <i> <b> <em> <br> and <strong>.
So, you could add a link to a video or image on the web, but you can’t embed it.
How do I change my photo?
You can manage your photo by editing your profile from the Home tab in publications.city.ac.uk
Click on the Edit your profile button, then Manage photo, where you upload a new photo or replace the existing one. You should set the crop then save.
Please not that we do not currently automatically upload these photos to your public-facing profile – if you want your new photo to be shown there you’ll need to email staffprofiles@city.ac.uk
We require a good quality, professionally taken photo if possible. A ‘head and shoulders’ shot with a light-coloured background that can be cropped square is ideal.
My room/building is showing incorrectly or I have moved, how do I correct it?
We get these data from City’ staff directory https://www.city.ac.uk/directory
If this needs updating you should log a call with the IT Service Desk (x8181) or via Service Now at https://cityuni.service-now.com as this will ensure that your changes are shown across all our IT systems.
If you’ve updated the directory and the information in your profile still hasn’t changed within 24 hours please email staffprofiles@city.ac.uk
My school/department is showing incorrectly or I have moved, how do I correct it?
Our system is linked with the HR database for staff and SITS student records system for Phd students so you’ll need to make sure that we know your new details.
Staff can find their department’s HR contact via the Staff Hub
https://www.city.ac.uk/staff-hub/human-resources/contact-us. You should also log a call with the IT Service Desk (x8181) or via Service Now at https://cityuni.service-now.com as this will ensure that your changes are shown across all our IT systems.
PhD Students should log a call with the IT Service Desk (x8181) or via Service Now at https://cityuni.service-now.com as this will ensure that your changes are shown across all our IT systems.
My job title has changed, how do I update that?
Our system is linked with the HR database so you’ll need to make sure that HR have updated their records first.
You can find your departments HR contact via the Staff Hub
https://www.city.ac.uk/staff-hub/human-resources/contact-us
My title or name has changed, how do I update that?
Our system is linked with the HR database for staff and SITS student records system for Phd students so you’ll need to make sure that we know your new details.
Staff can find their department’s HR contact via the Staff Hub
https://www.city.ac.uk/staff-hub/human-resources/contact-us. You should also log a call with the IT Service Desk (x8181) or via Service Now at https://cityuni.service-now.com as this will ensure that your changes are shown across all our IT systems.
PhD Students should log a call with the IT Service Desk (x8181) or via Service Now at https://cityuni.service-now.com as this will ensure that your changes are shown across all our IT systems.
You may be asked for documentary evidence of a title or name change such as an award letter or marriage certificate.
How do I get an account?
To get started with staff profiles you will need a City, University of London computer account and access to https://publications.city.ac.uk
For staff we link to the HR database to get an up-to-date list of users eligible to use the system but if you have started recently and do not yet have access please email staffprofiles@city.ac.uk to request an account.
For PhD students we get data from our student records system (SITS). If you have started recently and do not yet have access please email staffprofiles@city.ac.uk to request an account.
When you have an account you will login using your City username and password, the same one you use for Moodle, Service Now or the Staff Hub.
