Echo360

  • Publication date August 14, 2020
  • (Updated On September 21, 2022)

Accessibility statement for Echo360, City’s Lecture Capture system

This accessibility statement applies to City, University of London’s Echo360 Lecture Capture website (https://echo360.org.uk). Echo360 is an online lecture capture platform for staff and students.

This website (Echo360 – https://echo360.org.uk) is run by Echo360 for City, University of London. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

 

How accessible this website is

Our goal is for this website (Echo360 – https://echo360.org.uk) to be fully accessible and usable for all users regardless of ability.

Echo360 recordings are accessible directly via the website https://echo360.org.uk or via links from Moodle. Echo360 recordings are designed to be accessible from a variety of devices and operating systems.

Echo360 has an automated transcript and closed captions available on demand.

Captions are not currently corrected. In August 2022, City completed a disproportionate burden assessment regarding correcting captions on all stored lecture recordings.

Feedback and contact information

If you need information on this website (Echo360 – https://echo360.org) in a different format like accessible PDF, large print, easy read, audio recording or braille, contact:

We’ll consider your request and get back to you in 5 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions (https://www.city.ac.uk/about/contact).

 

Reporting accessibility problems with this website

If you find some content or a document that is not accessible you should speak to the owner of the content or your module leader or your personal tutor or your course officer in the first instance about how they can provide an alternative.

We are always looking for ways to improve the accessibility of this website (Echo360 – https://echo360.org.uk). If you find any problems not listed on this page or you think we’re not meeting accessibility requirements, contact:

For more information about IT Services for students please visit the website listed below.
Student Hub: IT Services

 

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

 

Contacting us by phone or visiting us in person

To get in touch with someone to discuss accessibility issues for this website (Echo360 – https://echo360.org.uk) please contact:

For more information about IT Services for students please visit the website listed below.
Student Hub: IT Services

 

 

Technical information about this website’s accessibility

City, University of London is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance Status

According to Echo360 this website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

This information is provided by https://echo360.com/accessibility/

 

Content that’s not within the scope of the accessibility regulations

Content uploaded before September 2020 probably won’t have a transcript or captions. These can be requested retrospectively if you require them. Please refer to contact details above.

 

 

What we’re doing to improve accessibility

  • Through the provision of workshops and online guidance, City is encouraging content creators to ensure that newly created content, PDFs and MSOffice documents are accessible.

 

Preparation of this accessibility statement

This statement was prepared on 19th September 2019. It was last reviewed on 21st September 2020.

This website (Echo360 – https://echo360.org.uk) was last tested in 2018. The test was carried out by Echo360.