In 2014 I attended two CPD25 events on managing student behaviour. The first, held in March, was called ‘Managing Student Behaviour’, and was split between Customer Service skills-building in the morning and talks from representatives from different academic libraries in the afternoon. Because such a large part of managing student behaviour involves managing the environment,…Continue Reading Whose library is it anyway? Thoughts from the CPD25 conference: Managing the Learning Environment (25th November 2014)