Tag: User Services

Level 6 has reopened

Sunlight beaming across study desks and chairs on Level 6 of Northampton Square Library, with the PC room in the background.

Good news! Level 6 of the Northampton Square Library is open again following building and maintenance work over the summer.   New windows have been installed across Levels 5 and 6, and along with the replacement radiators also put in throughout the Library, this represents the latest set of works aimed at improving your study…Continue Reading Level 6 has reopened

Library Loves Loaning Laptops

A hand reaching for a laptop and removing it from a cabinet.

Library Services are excited to announce that a laptop loan service for undergraduate students is now available from the Northampton Square Library, thanks to special funding from City’s undergraduate student hardship and widening participation programme….Continue Reading Library Loves Loaning Laptops

Top tips for borrowing books

Books displayed on shelves.

It’s now easier than ever to manage your library account, keep your loans up to date and get hold of the books you need. Here are our top tips:…Continue Reading Top tips for borrowing books

21st – 24th June: Library services during public transport disruption

Library themed word cloud.

Between 21st  and 24th June our services will be impacted by public transport disruption. On Tuesday 21st June all libraries will be closed, but our online enquiry service will operate as usual. From Wednesday 22nd to Friday 24th June, normal opening hours are planned at the Northampton Square and Business Libraries, subject to staff availability;…Continue Reading 21st – 24th June: Library services during public transport disruption

Northampton Square Library, Level 4 – temporary closure

Level 4 of the Northampton Square Library will be closed from Monday 13th June 2022 due to refurbishment works. This means access to silent study spaces, the computer lab and part of the book collection with shelfmarks 303-329, will not be available. There may be some noise during this period and so you may find…Continue Reading Northampton Square Library, Level 4 – temporary closure

CityLibrary search downtime

Screenshot of CityLibrary search results screen showing titles with an e-book available.

At 2am on Tuesday 30th November, CityLibrary search will be unavailable for up to two hours due to a system upgrade. During this period you will not be able to access your library account, search for items, place requests or renew items. We envisage that the upgrade will be completed on time and full service…Continue Reading CityLibrary search downtime

Library systems downtime on Tuesday 13th April

Library Guides Homepage

Our Library systems are being upgraded during the day on Tuesday 13th April 2021. As a result, there’ll be a short period of time when you won’t be able to:…Continue Reading Library systems downtime on Tuesday 13th April

CityLibrary gains Customer Service Excellence Standard

City’s Library Services Team has been awarded the Customer Service Excellence (CSE) Standard.  The standard assesses a huge number of elements and criteria, including feedback from library users, to determine the highest quality service. This is something we could not have achieved if it was not for the help of our wonderful customers, both students…Continue Reading CityLibrary gains Customer Service Excellence Standard

Bookable library spaces

Our Technobooths and Pods on Level 3 of Northampton Square Library are now available to book for quiet collaborative work.  Students can book these spaces for a maximum of two hours per day, up to two weeks in advance.  You can book these online through our new look bookings pages. Technobooths are ideal for working…Continue Reading Bookable library spaces