The buildings might be closed but CityLibrary is most definitely open. Whatever help you need accessing and using Library resources and services, there are lots of ways you can get it, including: Online Chat We have extended our Online Chat service so you can now speak to a member of Library staff online from 9am to 5pm during weekdays. You can find the Online Chat box via the Library homepage. Ask Us When Online Chat isn’t available, you can still ask questions and find answers using our Ask Us service. If you can’t find an answer to your question straight…

CityLibrary gains Customer Service Excellence Standard

Posted in Cass, Cass Business School, City Law School, GIP, IC, NSQ, School of Arts and Social Sciences, School of Health Sciences, Service Announcements, SMCSE, and Uncategorized

City’s Library Services Team has been awarded the Customer Service Excellence (CSE) Standard. The standard assesses a huge number of elements and criteria, including feedback from library users, to determine the highest quality service. This is something we could not have achieved if it was not for the help of our wonderful customers, both students and staff, who assisted in talking with the CSE assessors and who help us run a successful service in different ways. Social Media Our assessors picked up on several factors relating to our relationship with our students. Our social media game was praised as being…

December 5, 2019

jessica

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The Story of City exhibition – ending soon

Posted in Archives, NSQ, Special Collections, and Uncategorized

Thank you for helping us celebrate 125 years of City. As our anniversary year draws to a close we would like to remind you that Part 2 of the exhibition The Story of City: life, learning and legacy will run until the end of December, so please visit while you can. The exhibition is open to all and is located at the foot of the Great Staircase in the Pavilion, University Building. The second part of the exhibition explores everyday life during the early years of the Institute. Find out more about the academic and social activities of the Institute.…

December 4, 2019

Chris

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24/7 opening at Northampton Square and Cass

Posted in Opening Hours, Service Announcements, and Uncategorized

The Northampton Square and Cass libraries will be open 24 hours a day, seven days a week during the January exam period, from Thursday 2nd January to Friday 17th January, 2020. Library staff will be available at Help Desks and roving around as usual, with a security team in place overnight. Detailed opening hours can be found on the Library website. We would like to thank everyone in advance for showing consideration to local residents when entering and exiting the buildings during 24/7 opening. If you have any questions or comments about 24/7 opening, please contact our User Services Team.

September 22, 2019

Chris

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New titles for School of Health Sciences

Posted in New titles, School of Health Sciences, and Uncategorized

Print and e-book collections for School of Health Sciences students have been updated and expanded over the summer. Brand new titles, latest editions, plus extra copies of essential titles were ordered, processed and catalogued and are now available for you to access or borrow. Watch out for the latest version of your favourite textbook on the shelves or available online via CityLibrary Search. For more information on using e-books, have a look at our E-books Guide.

CityLibrary News

Category archive for: Uncategorized

CityLibrary online

CityLibrary gains Customer Service Excellence Standard

The Story of City exhibition – ending soon

24/7 opening at Northampton Square and Cass

New titles for School of Health Sciences