Great news! The silent study space on Level 6 of the Northampton Square Library has now reopened, providing nearly 200 silent study spaces. We had to close the floor for the autumn term to allow disruptive surveying work to take place: this was in preparation for the proposed development of Level 7. The additional silent study space in B411C (Level 4 of the University Building) remains open Mon-Fri 08:30-18:00.
Sage Research Methods Video
Posted in Online Resources
Are you starting a research project? Do you need to refresh your knowledge of research methods? SAGE Research Methods Video is a streaming video collection created to support every stage of the research process. Sage Research Methods Video is suitable for both undergraduate students undertaking research for the first time and more experienced researchers. Key areas such as writing a research proposal, planning and designing a research project and securing ethical approval are all covered. A few examples of the different types of videos on offer: Writing an effective research question Choosing your method An introduction to interviews and…
Library systems downtime
Posted in Cass, Downtime, GIP, IC, NSQ, Online Resources, and Service Announcements
We are upgrading our library systems overnight Monday 16th – Tuesday 17th December. As a result you may experience intermittent periods of downtime during which you will be unable to: login to online resources see book availability through CityLibrary Search request items, or login to your CityLibrary Account to renew items. Please plan ahead to conduct research and manage your account ahead of this time.
CityLibrary gains Customer Service Excellence Standard
Posted in Cass, Cass Business School, City Law School, GIP, IC, NSQ, School of Arts and Social Sciences, School of Health Sciences, Service Announcements, SMCSE, and Uncategorized
City’s Library Services Team has been awarded the Customer Service Excellence (CSE) Standard. The standard assesses a huge number of elements and criteria, including feedback from library users, to determine the highest quality service. This is something we could not have achieved if it was not for the help of our wonderful customers, both students and staff, who assisted in talking with the CSE assessors and who help us run a successful service in different ways. Social Media Our assessors picked up on several factors relating to our relationship with our students. Our social media game was praised as being…
Read MoreCityLibrary gains Customer Service Excellence Standard
The Story of City exhibition – ending soon
Posted in Archives, NSQ, Special Collections, and Uncategorized
Thank you for helping us celebrate 125 years of City. As our anniversary year draws to a close we would like to remind you that Part 2 of the exhibition The Story of City: life, learning and legacy will run until the end of December, so please visit while you can. The exhibition is open to all and is located at the foot of the Great Staircase in the Pavilion, University Building. The second part of the exhibition explores everyday life during the early years of the Institute. Find out more about the academic and social activities of the Institute.…