Library Services will be extending loan periods for borrowed items over the Christmas and New Year break….Continue Reading Extended loan periods for borrowed items
Extended loan periods for borrowed items
CityLibrary search downtime
At 2am on Tuesday 30th November, CityLibrary search will be unavailable for up to two hours due to a system upgrade. During this period you will not be able to access your library account, search for items, place requests or renew items. We envisage that the upgrade will be completed on time and full service…Continue Reading CityLibrary search downtime
Library systems downtime on Tuesday 13th April
Our Library systems are being upgraded during the day on Tuesday 13th April 2021. As a result, there’ll be a short period of time when you won’t be able to:…Continue Reading Library systems downtime on Tuesday 13th April
CityLibrary’s open during the holidays
With the end of term and vacation not far around the corner, CityLibrary have released details of available services through the festive period….Continue Reading CityLibrary’s open during the holidays
Book Study Spaces
Need somewhere to work quietly and comfortably?  Desks for studying at the Northampton Square and Business School Libraries are available to book on the CityLibrary website.  There are study spaces with and without PCs and computers with financial resources. Access to the Library is only available to students and staff who have items to collect or have booked individual study spaces. You must book ahead of…Continue Reading Book Study Spaces
Limited Library Services on campus
While we continue to provide the comprehensive online support via chat, Ask Us and online appointments, we are now also introducing limited access to study spaces and PCs, as well as to requesting items via a Click & Collect service. These services are by appointment only, so in order to be able to visit…Continue Reading Limited Library Services on campus
Services and Resources Status Updates
Have you ever wondered why a library resource is not working or wanted to check if there is any upcoming system maintenance? You can now quickly do so, by checking our Current status of library services and resources page! We knew that having a centralised place to check would make your life easier, so we worked…Continue Reading Services and Resources Status Updates
Northampton Square Library, Level 6
Great news! The silent study space on Level 6 of the Northampton Square Library has now reopened, providing nearly 200 silent study spaces. We had to close the floor for the autumn term to allow disruptive surveying work to take place:Â this was in preparation for the proposed development of Level 7. The additional silent…Continue Reading Northampton Square Library, Level 6
Library systems downtime
We are upgrading our library systems overnight Monday 16th – Tuesday 17th December. Â As a result you may experience intermittent periods of downtime during which you will be unable to: login to online resources see book availability through CityLibrary Search request items, or login to your CityLibrary Account to renew items. Please plan ahead to…Continue Reading Library systems downtime
CityLibrary gains Customer Service Excellence Standard
City’s Library Services Team has been awarded the Customer Service Excellence (CSE) Standard. The standard assesses a huge number of elements and criteria, including feedback from library users, to determine the highest quality service. This is something we could not have achieved if it was not for the help of our wonderful customers, both students…Continue Reading CityLibrary gains Customer Service Excellence Standard