Tag: User Services

Overnight systems maintenance: Tuesday 11th April

Between 2am and 4am on Tuesday 11th April there will be some downtime to the following services: Self-issue or return of items Access to e-resources (databases, journals, e-books etc.) Access to CityLibrary Account, including: Renewals Placing requests Paying charges Book availability information in CityLibrary Search This is due to our supplier undertaking some maintenance work. Please…Continue Reading Overnight systems maintenance: Tuesday 11th April

Saturday 18th March: Fire alarm testing at Northampton Square Library

On Saturday 18 March our colleagues in Property and Facilities will carry out fire alarm sounder tests at Northampton Square. The testing will be audible throughout the Library, with intermittent alarms sounding for up to 20 minutes at any time 8-10 am and then again 2-6 pm. Whilst every effort will be made to keep…Continue Reading Saturday 18th March: Fire alarm testing at Northampton Square Library

Library systems downtime: Saturday 8pm-midnight

On Saturday 11th March, 8pm-midnight our library systems suppliers will be carrying out maintenance which will result in some intermittent downtime to the following services: Self-issue or return of items Access to e-resources (databases, journals, e-books etc.) Access to CityLibrary Account, including: Renewals Placing requests Paying charges Book availability information in CityLibrary Search Please plan your…Continue Reading Library systems downtime: Saturday 8pm-midnight

Access to Northampton Square Library on Saturday 4th Feb

The main entrance to the University at Northampton Square will be closed on Saturday 4th Feb to allow for some electrical works. The Library will remain open, but entrance will be through the former temporary main entrance.    …Continue Reading Access to Northampton Square Library on Saturday 4th Feb

Problems with Library guides and room bookings

Unfortunately we are suffering some problems with our online chat, FAQs, Library Guides, and Library bookings systems at the moment.  We have reported this to our supplier and they are working to restore access as soon as possible. If you need assistance from us in the meantime, then you can always visit one of our…Continue Reading Problems with Library guides and room bookings

Library systems restored

Today’s Library systems upgrade has been completed ahead of schedule. You can now: access to e-resources (databases, journals, e-books etc.) access your CityLibrary Account, including: Renewals Placing requests Paying charges view book availability information in CityLibrary Search use the self-issue and return machines at all sites  …Continue Reading Library systems restored

No Access to Library Systems – Today

From 09:30-18:00 today, Sunday 22nd January, we are upgrading our Library systems.  This means that there is no: Self-issue or return of items No access to e-resources (databases, journals, e-books etc.) No access to CityLibrary Account, including: Renewals Placing requests Paying charges No book availability information in CityLibrary Search You will be able to borrow and…Continue Reading No Access to Library Systems – Today

Sunday 22nd Jan – No Access to Library Systems

From 09:30-18:00 on Sunday 22nd January we will be upgrading our Library systems.  This means that there will be no: Self-issue or return of items No access to e-resources (databases, journals, e-books etc.) No access to CityLibrary Account, including: Renewals Placing requests Paying charges No book availability information in CityLibrary Search You will be able to…Continue Reading Sunday 22nd Jan – No Access to Library Systems

Northampton Square bookable silent study spaces return for 24/7 Opening

Bookable silent study spaces will return for the January 24/7 period at Northampton Square. Students can book a space to study on weekdays from 3rd – 20th January.  Sessions of two or three hours are available between 9am and 9pm and users can book one session a day, with a maximum of two per week.  Each…Continue Reading Northampton Square bookable silent study spaces return for 24/7 Opening

POSTPONED: System downtime today

Today’s planned downtime to Library systems has been postponed.  You will be able to access eresources, your CityLibrary Account, and item availability information online as normal.  Self-issue and return machines at all sites are also in operation today. We will be rescheduling this work to take place in the near future, and will keep you…Continue Reading POSTPONED: System downtime today