Tag: IT Service Desk

Educational Technology Online Guides & Service Now Support

Audience: City University London staff & students Online Guides Guides for using all our educational technologies have been collaboratively developed by our Educational Technology Team and are available at: www.city.ac.uk/edtechhelp/staff and www.city.ac.uk/edtechhelp/student. Service Now To access support in using educational technology do log your queries through Service Now ( www.city.ac.uk/itservicedesk ). Incident or Request? If you want to…Continue Reading Educational Technology Online Guides & Service Now Support

Service Now: New Vehicle for Educational Technology queries

What’s happening about educational technology support? We are in a period of transition where a restructure has taken place and a new model of educational technology support is being worked on. You may hear more about it in the next few weeks. Where do I go to ask for any type of educational technology support?…Continue Reading Service Now: New Vehicle for Educational Technology queries